Shipping policy

Thank you for shopping with ToSky Glow. Please review our shipping details below.

ORDER PROCESSING

Our botanical beauty products are made to order in small batches by our manufacturing partners. Please allow 5–9 business days (Monday–Friday, excluding holidays) for your order to be produced, quality-checked, and dispatched. You will receive a confirmation email with tracking as soon as your order ships.

DELIVERY TIMES (UNITED STATES)

After dispatch, standard delivery typically takes 3–5 business days. Total estimated time from order to delivery is approximately 8–14 business days. Delivery windows are estimates, not guarantees, and may be affected by carrier delays, weather, or high-demand periods.

WHERE WE SHIP FROM

ToSky Glow products are produced and fulfilled by our FDA-compliant manufacturing partners in North America (USA and Canada). We currently ship to addresses within the United States only.

SHIPPING RATES

Shipping rates are calculated and shown at checkout before payment.

MULTIPLE ITEMS

Orders with several products may arrive in separate packages and on different days. You will not be charged extra for split shipments.

TRACKING

A tracking number is emailed when your order ships. Please allow 2–5 business days for tracking to update after dispatch.

WRONG OR INCOMPLETE ADDRESS

Please double-check your details at checkout. Contact us within 24 hours of ordering if you need to correct an address. We are not responsible for orders delayed or lost due to an incorrect or incomplete shipping address.

LOST, STUCK, OR DELAYED PACKAGES

If your order has not arrived within 20 business days of the ship date, email support@toskyglow.shop and we will investigate and arrange a replacement or refund where appropriate.

QUESTIONS

Contact us at support@toskyglow.shop.